These are the questions we hear a lot and hopefully you’ll find the answers below. But if you have others, please don’t hesitate to contact us – we’re here to help. Please choose a section below.
Yes. We offer a FREE Trial for all local residents. Just select the home gym of your choice and get started! Some Restrictions Apply. See Gym For Details.
*Must provide Valid ID as proof of Bay Area/Local Residence.
Yes. You must be at least 18 years old to join or 14 years old with the consent of a parent/guardian.
YES. We offer FREE parking at most FITNESS SF locations. Once you become a member, you can obtain a parking sticker from our front desk staff by providing a photo ID and your license plate number.
Please fill out our Corporate Wellness Inquiry form and someone will contact after we have received your submission.
Currently, all of our Group X classes are walk-in classes. First come, First serve. (With the exception of Oakland Spin® Classes . Please call to reserve a bike the day of.)
To cancel your membership, please email firstname.lastname@example.org and you will receive a confirmation from our Membership Department. We require a 15 day notice before your next billing date to not be auto-debited for the following month.
To freeze your membership, please email email@example.com and you will receive a confirmation from our Membership Department. We require a 15 day notice before your next billing date to not be auto-debited for the following month.
Medical Freezes are allowed for up to 12 consecutive months. Must provide medical note before freezing. There are no retroactive freezes allowed.
Non-Medical Freezes are allowed for up to 3 consecutive months in the calendar year and can only be frozen in increments of 30 days. The freeze fee is $20 per month (If you wish to re-activate your membership before your scheduled “return date”, then the full monthly membership amount will be charged). There are no retroactive freezes allowed.
You can upgrade your membership by emailing firstname.lastname@example.org. Please state your Full Name and Member Number if available.
You have the option of updating it in person with our Front Desk staff, through the Online Member Portal or through the FITNESS SF Mobile App.
You are able to see your check-in history through the Online Member Portal or the FITNESS SF Mobile App.
All you have to do is provide us with an up-to-date email address and we will send you login credentials.
The only way to change your username is through the Online Member Portal. Once logged in, go to My Account > Username/Password and the username and password will appear for you to change.
Personal Training is everyone, no matter the skill level. It’s great for beginners to help get acclimated to working out in a gym setting, learning proper technique and building a great habit. On the flip side, if you are an intermediate or advanced fitness enthusiast, personal training can help you push through that plateau or shred that last percentage of body fat. The best athletes in the world use trainers to keep them striving for excellence. If you are interested, please inquire HERE.
The FIT session is a complimentary personal training session tailored to what YOU want. Our trainers specialize in many different areas such as One-on-One Yoga, Pilates, BodyBuilding, Powerlifting, Olympic Lifting, Fat Loss, Functional Training, TRX, Stretching, Nutrition and much more. To schedule your complimentary FIT Session, please use the Contact Us page and select the gym you are interested in training at OR just stop by and ask to speak with the Fitness Director. They will gladly match you up with a trainer that best fits your needs.
Please use the Contact Us page and select the gym you are interested in training at OR just stop by and ask to speak with the Fitness Director.
There is a 24 hour cancellation policy on any training appointment. All Personal Training sales are non-refundable and non-transferable.
FITNESS SF Mobile allows you to view class schedules, class changes, add a class to your calendar, view current announcements, promotions, coupons and membership incentives.
Get more from FITNESS SF with expert advice, work out tips from our instructors and communicate with other members on Facebook and Twitter!