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We have 8 locations in the Bay Area including Marin, Oakland, SF Castro, SF Embarcadero, SF Fillmore, SF Mid Market, SF SOMA, and SF Transbay.
Location(s): Marin, Oakland, SF Castro, SF Embarcadero, SF Fillmore, SF Mid Market, SF SOMA, SF Transbay
Objective: The FITNESS SF Certified Personal Trainer is to deliver professional instructional training to members and guests, inspire and energize our customers and teams, and provide superior customer service at all times, being a great ambassador inside and outside of our gyms. This position is part time or full time hourly and subject to different hourly pay rates depending on the type and Tier of service(s).
Location(s): Marin, Oakland, SF Castro, SF Embarcadero, SF Fillmore, SF Mid Market, SF SOMA
Objective: The Customer Service Representative is to give fantastic customer service by enthusiastically greeting and checking in members/guests, selling retail and misc. services, collecting needed member information, handling appointments, answering telephone inquiries for membership and sales related questions. The responsibilities of a FITNESS SF Customer Service Representative fall into these general categories: Quality Customer Service, Member Service, Inventory & Front Desk Area Management, Retail and Services Sales, Personal Accountability and Member Interaction. The position is part time, hourly and commissioned.
Location(s): Marin, Oakland, SF Castro, SF Embarcadero, SF Fillmore, SF Mid Market, SF SOMA
Objective: The basic function of a Customer Service Manager (CSM) is to sell memberships, personal training, Pro Shop merchandise, and other FITNESS SF services. Successfully coordinate the Front Desk Department by creating and developing a Front Desk Staff, developing teamwork amongst the staff, and increasing the staff’s productivity through positive motivation and leadership. Manage all aspects of the Front Desk in the absence of a Front Desk Employee. If needed, provide Front Desk relief when employee is on break. This position is salaried, commissioned, and eligible for bonuses as outlined in the Membership Commission and Bonus Structure Addendum. The position requires excellent sales, communication, and customer service skills; to successfully pass all testing requirements in the sales training program; the thorough understanding of the FITNESS SF Membership Agreement and sales systems; basic computer skills.
